PTP Insurance Agents of Naperville, IL, an independent insurance agency

Erie Insurance Earns Top J.D. Power Customer Satisfaction Award (Erie, Pa.) July 10, 2008 — Erie Insurance has earned J.D. Power and Associates' award for "Highest in Customer Satisfaction with the Auto Insurance Purchase Experience." This award recognizes the top score in J.D. Power's 2008 Insurance New Buyer Study, which assesses customers' experience in purchasing a new auto insurance policy. The J.D. Power study examines the purchase behaviors and overall satisfaction of buyers who shop for a new auto insurance company. Three key factors are measured to determine overall satisfaction. In order of importance, they are: distribution channel (50 percent), price (29 percent) and policy offerings (21 percent). Erie Insurance achieved the highest ranking with strong performance across all factors. "This award reflects the commitment of Erie Insurance employees and agents to being above all in service," said John J. Brinling, Jr., president and CEO. "That commitment is deeply rooted in our 83-year history and our culture." The Insurance New Buyer Study is in its second year. J.D. Power first conducted the study in 2007, but no award was presented. J.D. Power typically conducts its studies first without an award and uses the initial findings to establish a benchmark for future studies and awards. "We are thrilled to receive this prestigious recognition," added Brinling. "It reflects our efforts to make an exceptional first impression and continue to delight our policyholders and exceed their expectations in every experience they have with Erie Insurance. That's good business and it's why our policyholders stay with us." About Erie Insurance: According to A.M. Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 16th largest automobile insurer in the United States based on direct premiums written and the 21st largest property/casualty insurer in the United States based on total lines net premium written. The Group, rated A+ (Superior) by A.M. Best Company, has over 3.9 million policies in force and operates in 11 states and the District of Columbia. Erie Insurance Group ranked 488 on the FORTUNE 500. About J.D. Power and Associates: Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. Return to Articles Home Page.

People to People Insurance Services Inc. - 1240 Iroquois, Naperville, IL, DuPage County - Serving Chicagoland (630) 355-2355

Naperville Illinois personal and commercial independent insurance agents, PTP Insurance Agency, serves clients throughout the metropolitan Chicagoland area which includes Cook County, DuPage County, Kane County, Kendall County and Will County; including, but not limited to, Naperville, Bolingbrook, Plainfield, Aurora, Batavia, Barrington, Berwyn, Bedford Park, Bloomingdale, Brookfield, Burbank, Burr Ridge, Carol Stream, Chicago, Clarendon Hills, Countryside, Darien, Downers Grove, Elgin, Elmhurst Glen Ellyn, Glendale Heights, Hickory Hills, Hoffman Estates, LaGrange, LaGrange Park, Lemont, Lisle, Lockport, Lombard, Lyons, Mokena, Montgomery, Oak Brook, Oswego, Romeoville, St Charles, Schaumburg, Shorewood, Sycamore, Warrenville,West Chicago, Westmont, Woodridge and Yorkville.